Privacy Policy

What this Statement Covers

This privacy statement is intended to describe the practices collectively used by DSI Systems, Inc, Best Services, and SARA Plus. The collective organizations will be referred to as “The Collective Organizations” herein and the websites that encompass the marketing of services will be collectively referred to as “The Site”.

This Privacy Statement describes how “The Collective Organizations” and our affiliated entities collect, use, process, and share your personally identifiable information. This Statement describes your choices regarding any applicable rights of access, deletion, and correction of your personal information. Where we refer to “information” in this Privacy Statement, it means any information that relates to an identified person.

All email correspondence adheres to the CAN-SPAM Act, and is managed in accordance with federal law. You can opt-out by following the unsubscribe instructions in our communication, or by contacting us via the info provided in the “Contacting Us” Section.

If you would like to update the information on file, you can contact us via the info provided in the “Contacting Us” Section.

This Privacy Statement does not apply to the information we collect about employees (our employment policies apply) or job applicants. This Privacy Statement also does not apply to information collected by third parties, like third-party websites, social media platforms or accounts, third-party service providers, or other third-party services or applications that integrate with our Services. This Privacy Statement also does not apply to any information that is not personally identifiable, like aggregated or anonymous information.

We may update this Privacy Statement from time to time and provide notice to you as described below in the section titled “Notice of Changes.”

Our Services are not directed at children under the age of 16, and we do not knowingly collect information from individuals under the age of 16. If you are under the age of 16, you may not use the Services or provide your information to us through the Site or otherwise.

Personal Information We Collect

We collect or receive information in the ways we describe in this section.

Categories of Information We Collect

  • Information You Provide Us
  • When You Create an Account
  • Data You Provide Through Our Site
  • Data Provided for Order Support
  • Marketing Information
  • Technical, Device, and Connection Information
  • Cookies and Other Tracking Technology
  • Other Information Sources

Information You Provide Us: When you sign up to create an account, download content from the Site, fill out a form or survey or respond to communications, you provide us with information like your name, email address, address, company, phone number or other information.

When You Create an Account: When you create an account, you provide us with your account registration and profile information (name, email address, physical address, and similar information).

Information You Provide Through Support Channels or Communities: You may provide information or content to us through customer support channels. When you engage with our support team, in addition to your account information, we may ask you to provide additional information about your issue. This privacy policy extends to this subset of information, and is used for the purpose of resolving any issues as it pertains to your order for services.

Marketing Information: We receive information about you directly from you when you engage with the Site and automatically when you engage with the Site or open or click the emails we send you (See Information You Provide Us and Cookies and Other Tracking Technology). We receive information from third-party sources like lead generation providers, content sponsors, event sponsors, or social media platforms.

The information we collect from third-party sources may include marketing or demographic information, contact information (name, email, company (when applicable), address), information about your profile on those platforms, or information about purchasing intent. We may combine this information with the information we collect.

Payment Processing Information: When you create a paid account within the Services or otherwise initiate a transaction with us, we will use a third-party payment processor to process the payment. We do not store your credit card number, expiration date, or pin number. The transaction details we retain are those details that allow us to verify that you paid for the Services or transaction, including price, currency, date of payment, payment method, name, and account name.

Technical, Device, and Connection Information: When you interact with our Site, we may collect information about the device you use to access the Site. When you interact with our branded social media sites, the social media platform automatically collects information and provides it to us. This information includes information that identifies you and connection type, settings, operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data.

Cookies and Other Tracking Technology: We use cookies, web beacons, pixels, or other tracking technology on the Site to provide functionality, personalize your experience and recognize you across services or devices. This information includes internet protocol (IP) addresses, location, device type, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click data, device-identifying data. We may combine this automatically collected information with other information that you provide us through other channels. When you interact with our social media sites, the social media platform automatically collects information and provides it to us.

Other Information Sources: We receive information about you from other sources like third-party service providers, public databases, and our business and channel partners. This information may include contact information, address, email address, phone number. We may combine this information with information we collect through other means.

How We Use Personal Information We Collect

We use the information we collect for the following purposes:

  • to provide and support the Services,
  • to improve the Services,
  • to provide, support, and improve the Site, our partner programs, or communities,
  • to process your requests,
  • to process your payments or transactions,
  • to provide you with information about our products and services,
  • to combine information about you with other information we receive from third parties,
  • to tailor the content or information that we provide to you,

Data Security

“The Collective Organizations” takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the personal data. However, no application, Internet, or email transmission is ever fully secure or error-free, and we do not guarantee the security of any personal information. You are also responsible for ensuring that your account and the passwords we provide you are protected.

Data Storage and International Data Transfers

Information that we collect from the Site will be transferred to, and processed in the United States and in any other country where “The Collective Organizations” or its affiliates, subsidiaries or third party service providers maintain facilities or personnel. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). We follow applicable data protection laws when transferring personal data.

Dispute Resolution

You may direct any questions or complaints about this Privacy Statement to us by contacting us through the channels indicated in the Contacting “The Collective Organizations” section below.

Notice of Changes

The Services, the Site, and our business may change from time to time. As a result, we may make changes to this Privacy Statement. We reserve the right to update or modify this Privacy Statement at any time and from time to time. If we make changes to this Privacy Statement, we will post the changes on this page and will indicate at the top of this page and the date these terms were last revised.

Contacting Us

If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:

Phone: 515.276.9181
Email: DirectvDealer@dsisystemsinc.com
Postal Address: 3380 Town Point Dr NW Bldg 1 Suite 160, Kennesaw, GA 30144

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